How to submit a report
Choose your language and answer a few simple questions about what happened. You can add files or photos if you have them, and review everything before you send. When you finish, you get a report code to keep.
Guides
Everything you need to know about raising a concern and what happens next — in plain language.
For reporters
How to speak up safely and stay in control of your report.
Staying anonymous
You can report without giving your name. If you choose the anonymous option, we create secure sign-in details for you so you can come back later — without ever revealing who you are. Sharing your contact details is always your choice.
Tracking your report
After you submit, you receive a report code and, if you reported anonymously, secure credentials. Keep them safe — they are how you check back on your report, read replies, and add more information later.
For organisations
How reports are received, handled, and resolved.
Handling a report
Reports arrive in your inbox grouped by stage. You review each one, decide whether it is in scope, then move it through the case stages — assigning owners, recording actions, and keeping the reporter informed along the way.
Statuses explained
Every report moves through clear stages. Here is what each one means.
- Pre-evaluationJust received — being checked before it is opened.
- Waiting / admittedAccepted as in scope and waiting to be picked up.
- Open / in progressA team is actively looking into the concern.
- InvestigationFacts are being gathered and verified.
- RemediationActions are under way to put things right.
- ArchivedThe case has reached its outcome and is closed.
Frequently asked questions
Quick answers to the things reporters ask most.
Is it really anonymous?
Yes. If you choose the anonymous option, we never ask for your identity, and you decide whether to share any contact details at all.
What languages can I use?
You can report in 100+ languages. Your report is translated for the team handling it, and replies come back to you in your language.
What happens after I submit?
Your report is checked, routed to the responsible team, and moved through clear stages. You can follow its progress and exchange messages the whole way through.
Can I add more information later?
Yes. Using your report code, you can come back to add details or files, and to read updates from the team.
Ready when you are
You can start a report now and stay anonymous the whole way through.